Consulting in Operational Excellence and Continuous Improvement

Consulting, training, coaching and certification services to build success using the people and the best methods!

Operational Excellence Expertise

In partnership, we can assist you in defining, elaborating, and achieving your Operational Excellence (OpEx) projects so you can accelerate the return on your investment. We can help you to elaborate an implementation strategy tailored to your organization, to accompany you in the training, selection, and coaching of projects.

Lean Six Sigma Certification
Problem Solving Tools

Difference GCS operational excellence coaching, consulting, training and deployment services

Value Stream Mapping

We can assist you in developing the value stream map of your actual process by facilitating a working session where the team will map the process, collect data and identify waste. We can also help you in identifying improvements and map the future process.

SMED, 5S, Visual Management

You have an opportunity to apply a Lean tool, we can help you in ensuring a successful implementation. We can assist you in validating your choice of tool, in planning its implementation and participating to its design and deployment, in measuring the outcome and making sure a control procedure is in place to maintain the gains.

Kaizen Blitz

If you want to improve the efficiency of your process improvement team meetings, the Kaizen Blitz could be an approach you want to consider. Our experts can introduce you to this intensive, high energy, focused team meeting process and facilitate a Kaizen Blitz event in your organization.

Daily Management

We can help you in implementing your daily management system: defining the whites boards content, establishing the sequence of daily meetings and their agenda, reviewing your shift changeover, establishing an escalation process for issues, etc. In addition, we can work with you to define the leader standard work and Gemba walks, to improve the problem-solving skills, to establish the total productive maintenance routines and the process to prioritize issues.

Lean Management

We can help you to elaborate an implementation strategy tailored to your organization, to accompany you in the training, selection, and coaching of projects. The programs we offer:

  • Process Improvement (Lean Six Sigma)
  • Business Process Improvement (Lean Office)
  • Maintenance and Reliability Improvement (Lean Maintenance)
  • Research and Development Improvement (Design For Six Sigma)

Training Solutions in Continuous Improvement

Difference GCS operational excellence coaching, consulting, training and deployment services

We offer training programs in operational excellence: Lean, general problem solving and maintenance & reliability. These topics can be chosen individually (“à la carte”) or as part of a structured training program (for example Lean Six Sigma).


  • 8 surface wastes
  • 4 leadership wastes
  • 5S
  • VSM (value stream mapping)
  • Kaizen blitz
  • Visual management
  • Daily management system and whiteboard
  • Poka Yoke
  • Continuous flow and pull systems
  • Workcells
  • Kanban
  • Hoshin Kanri (execution of the strategy)

Maintenance & Reliability

  • Reliability analysis
  • FMEA (Failure Mode and Effects Analysis)
  • TPM (Total Productive Maintenance)
  • MPI (Maintenance Process Improvement)

General problem-solving tools

  • Voice of the Customer
  • CT tree
  • Project Charter
  • Project Financial Analysis
  • Stakeholders Analysis
  • Efficient Team Meetings
  • Process Mapping
  • Ishikawa Diagram
  • Cause-and-Effect matrix
  • 5 Whys
  • FMEA (Failure Modes and Effect Analysis)
  • Data Collection Plan
  • Pareto Analysis
  • Pugh Matrix
  • Creativity Techniques: Brainstorming, Six Hats, SCAMPER, Problem Reversal
  • Affinity diagram
  • 10-4 Classification
  • Effort/Impact Matrix
  • Standard Operating Procedures (SOP)
  • Benchmarking
  • Control Plan
  • Communication Plan

Lean Six Sigma Certification

Lean Six Sigma is a rigorous data, teamwork, change management and Lean oriented approach that allows companies to make extraordinary improvements. This is accomplished by carrying out several projects delivering significant results. We can help implementing this approach in your organization, deliver training to all levels and also certify and coach the teams that perform projects.

Lean Six Sigma success factors collaborative teamwork scoped interventions significant impacts

We offer training sessions towards supporting or accelerating the implementation of Lean Six Sigma. Easy to understand, thorough and practical training is available for the various stakeholders (in both French and English). We start with a standard training curriculum which we adapt to the needs of each individual company.

lean six sigma yellow belt training certification

Yellow Belt

To emphasize the contribution of all employees to the success of Lean Six Sigma, a basic and easy to understand training is offered. The Lean Six Sigma methodology is presented and simple tools are taught. A duration of 2 to 3 days is recommended.

More details

lean six sigma green belt training certification

Green Belt

Green belts are involved as team members in important projects. They can also be responsible for projects linked with their function, service, or process in which they have expertise.
The training content is similar to black belt training, without the more advanced tools. It has a duration of 7 to 10 days and includes the completion of an improvement project.

More details

lean six sigma black belt training certification

Black Belt

A training program covering all the important aspects of Lean Six Sigma is offered. The duration is around 20 days distributed over approximately four months. The training integrates the completion of a first project and a certification.
Black belts must successfully lead Lean Six Sigma projects. To achieve this, they learn a wide range of tools: communications, project management, teamwork and, naturally, powerful analysis and problem-solving tools.

More details

lean six sigma master black belt training certification

Master Black Belt

Personalized training adapted to the very specific needs of a company. This training covers more advanced tools or goes deeper in topics already learnt during the Black Belt training.

lean six sigma training for executives and champions

Executives & Champions

One of the important steps in guaranteeing the success of Lean Six Sigma is to begin the training at the executive level to help them obtain a global understanding of the system. Indeed, the first decisions will be taken by executives: implementation strategy, choice of projects, choice of resources, objectives, financial analysis.
This training should take place as soon as possible. It enables the development of Lean Six Sigma leaders who will have the philosophy, knowledge and behaviors necessary to support the deployment of Lean Six Sigma.

⤶ (back to company presentation)